FAQ

Do I Need To Book Online? 
It’s not required; however, it is highly recommended you do so especially on our busy periods such as weekends and holidays as tickets are subject to availability.

What Time Should I Arrive For My Booking?
We recommend that all jumpers arrive at least 15 minutes prior to the start of your session to allow time for parking, checking in and collecting wristbands.

What Should I Wear?
Get comfy in something stretchy. Active wear is good, jeans not as much. You are going to get hot and sweaty so wear something that breathes.

How Old Do You Need To Be To Jump?
At Airborn there is no age limit for our trampolines. However, you need to be able to walk to use them. Please note that although there is no age limit the following areas are height restricted.
– Elite Area has a height restriction of 110cm.
– Rock Climbing has a height restriction of 110cm.
– Ninja Warrior has a height restriction of 125cm.

How Long Can I Jump For?
We have sessions that have runtimes of 1 and 2 hours which start every 30 mins. If you were looking to jump for a longer duration you could purchase additional hours at a reduced price.

Can I Bring My Own Food?
Due to our health and safety policy, we do not allow self-catering in our venue. However, we have a range of food options at our cafe if you do get hungry.

Do I need to bring shoes when visiting Airborn?
Yes, to access Rock Climbing and the Ninja Warrior Course all participants need to wear closed toed shoes.

Are there Any Rules?
Yes. Each Area has its own safety rules to ensure the safety of our patrons. Our 3 main centre rules are
1. One person per trampoline.
2. Do not run, jump or land on the coloured padding.
3. Listen to all directions given by the Airborn team members.

For more information on our venue’s rules click HERE

Does Airborn Print and Send Out Invitations?
No, unfortunately we do not print or send out the invitations to guests. However, a template of the invitations could be downloaded by clicking HERE.

What Should I Book If I have Kids of Different Ages?
Ultimately, it’s up to you, since our packages are designed for different age groups, we would recommend booking the package of the majority age of the guests. Alternatively, you could book the package depending on the age of the birthday child.
Older/Younger children are welcome to join in the birthday party but just keep in mind some of our areas have height restrictions. Meaning some children may have to participate separately from the main party group if they do not meet the height requirements.

How Long Does The Party Run For?
Our birthday parties run for 2 hours which includes a 20 minute meet up time, 1 hour on the trampolines and 40 mins in the party rooms. 

Can I Bring My Own Food For The Party?
Besides the birthday cake you are unable to bring in your own food. All food is provided for the kids when you purchase one of our party packages. Parent platters can also be added on as an extra.